Japan Airlines abandons ‘ladies and gentlemen’ flight announcements

Japan Airlines from the 1st, discontinued the use of the “ladies and gentlemen” English announcement on flights and at airports and shifted to neutral terms such as “all passengers” and “everyone” and so on.

“We unconsciously used words that presuppose a distinction of sex. From now on we want to create an environment that’s easy for everyone to utilize,” JAL said.

Just after 10 a.m. on the 1st, it was at a boarding gate for international flights at Haneda Airport where a female ground crew member guided passengers to an aircraft bound for Helsinki without using the terms that had been used until now.